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What is iTel Billing?
iTel Billing is a real time VoIP monitoring system integrated with iTel
Switch Plus. This easy-to-use monitoring system enables the VoIP service
providers/resellers with one-stop smart billing and routing functionality.
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Can I control the functions for each originating/terminating customer gateway/route?
Yes, with help of iTel Billing- real time billing and monitoring system, you
may control functions or capacity usage of each originating/terminating
customer or the gateway/route options in real time.
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Can I upload a list of tariffs (or rates) instead of entering tariff one by one?
Yes, this option is available on iTel Billing. You may edit your A-Z rate
plan in CSV format and upload/download files for each customer/reseller.
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How many gateways can I monitor with iTel Switch Plus?
You can register and monitor as many gateways as you require.
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What is included in Call Detail Records (CDR)?
Call Detail Record includes: called number/Client ID, Originating and
Terminating IP, Connect Time, PDD (post dial delay), disconnected calls,
time of call, region, call duration, tariff, billed amount, Prefix and other
parameters.
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I need my employees to have the limited access to my account. Is that possible?
Yes, iTel Switch Plus offers flexible, customized role management system so
that you can assign different roles to different users dynamically.
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Can I check what changes under the account my employees have made?
As an admin, you can always view this information under 'Activity log'. You
can also check payment recharge history from 'View Payment' option available
on left panel of iTel Billing.
