iTelBilling
Internet telephony is a very competitive business; whether it is wholesale minute exchange or retail calling cards, internet telephony service providers (ITSPs) are facing tough competition every day. This competition has undoubtedly caused a need for a comprehensive business tool to serve as the most secure business tool for ITSPs. iTelBilling is a very powerful and flexible software that enables the ITSPs to grow and prosper in this challenging environment by managing their business efficiently. In addition to being powerful and flexible, iTelBilling is intuitive and easy to use .
Versatile & Flexible: iTelBilling supports all models of Internet Telephony business: Retail Origination (from calling cards, call shops, devices, PC/Mobile Dialers), Wholesale origination and termination. iTelBilling also provides support to Interactive Voice Response (IVR) in integration with the Switch.
Prepaid & Postpaid Billing: iTelBilling supports both prepaid and postpaid business models and caters to the needs of operators for maintaining large number of billing plans, for their customers.
Retail & Reseller Re-charge: iTelBilling allows easy recharging of prepaid accounts/ PINs and updating retail/ wholesale balances of resellers seamlessly.
Secured Billing Interface: iTelBilling prevents unauthorized access to the system by providing highly secured platform to operators. Both the access to call control and the users' access to the system are highly secured. In addition to password, operators also may specify the IP or a list of IPs from which the operator wants to allow access to the system.
Easy User Interface
iTelBilling has an extremely user friendly interface, which allows service providers to do their billing operations very easily ; be it collecting Call Detail Records (CDR) for each of your clients; generating invoices; editing/adding of rate plans or adding resellers, they are all possible in minimum clicks. Easy GUI coupled with clear instructions makes it very simple to use.
Monitoring & Reports
Using the monitoring and reporting tools of iTelBilling, service providers can monitor profitability of routes and gateways in real time. One can generate reports by customer, by destination or even by region. This comprehensive monitoring tool helps ITSPs identify the most profitable routes and take business decisions quickly. Apart from this, there are options to generate customized reports.
You can generate customized monitoring reports for Total number of calls, Total number of minutes or can see list of total active calls and many other combinations.
iTelBilling provides flexible rate input system and also allows to you to create multiple number of resellers at multiple levels. It is capable of detecting a fault automatically and supports IVR in multiple languages.
- Supports all internet telephony business models.
- Supports calling cards and PIN generation.
- Provides recharge cards.
- Supports prepaid and postpaid customers.
- Prevents unauthorized access to systems.
- Collects call detail records(CDR).
- Maintains customer balances.
- Generates invoices.
- Monitors profitability of routes and gateways.
- Comes with a business power tool.
- Has a flexible rate input system.
- Permits flexible role assignment.
- Permits customized access to information.
- Allows multiple levels of resellers.
- Allows real time system performance monitoring.
- Allows fault detection.
- Provides monitoring graphs.
- Supports IVR.
- Supports balance display on IP Phones.
- Supports highly secured access to the systems.
